1. All equipment remains the property of South West Event Hire ltd

2. DURING THE PERIOD OF HIRE, THE HIRER IS SOLELY RESPONSIBLE FOR THE HIRE GOODS and the hirer shall at all times be responsible for insuring all goods until the time it is returned and accepted back into the possession of the owner.

3. The owner shall not be responsible for any injury or damage to persons or property arising from the use of the equipment under hire. South West Event Hire ltd shall in no circumstance be liable for any direct, indirect or consequential loss, damage or extra costs incurred caused by its negligence or other default in the performance of its duties.

4. Storage and damage to goods or packaging will be charged accordingly to the full replacement value at the time of hire, details of which are available on request. Should the hirer wish to have any damaged goods returned for inspection the owner must be notified in writing within 7 days of the hirer being informed of any such damage. Otherwise, the said items will be disposed of. Any goods returned are at the hirer's expense.

5. When the goods on hire are collected from or delivered to the hirer, the hirer shall inspect the goods and sign the owner's delivery note.  In the event of shortage or damage the hirer shall endorse the note accordingly at the time of collection or delivery. If the hirer fails to perform any of the obligations under this condition, any goods will be deemed to have been collected/delivered in a clean undamaged condition.

6. The hirer may not extend the hire period without prior permission from the owner, and the hirer shall be charged extra accordingly.

7. Goods must be available for collection at the delivery address, unless otherwise agreed. All deliveries and collections will be charged for. Any extra expenses incurred where subsequent journeys are made accordingly, will be charged subsequently.

8. The owner will accept no goods other that that which has been hired and specified on the collection note. Any goods returned which do not belong to the owner will be notified to the hirer. Should they not be collected within 28 days the owner reserves the right to dispose of them. Should the hirer wish to have them returned to them then it's at the hirer's expense.

9. Any person not the hirer, who signs a delivery/collection note, is deemed to be authorised to do so.

10. All prices are subject to VAT at the standard rate.

11. The hirer shall be deemed to be continuing until the goods are made available to the owner or returned to their possession. In the case of a late return of hired goods on the part of the hirer a hire charge equivalent to the daily hire rate will be made.

12. In the event of a cancelled forward booking less than 1 calendar month prior to the delivery date for the hire,  25% of the lost hire charges will be payable by the hirer to the to the owner. Any cancellations within 7 days prior to the delivery date for the hire will be charged at the full rate.

13. For approved customers, our terms are strictly 30 days. We reserve the right to charge interest as per late payment of Commercial Debts (interest) Act as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002, should payment be delayed.

14. Drivers collecting goods are not authorised to return deposits. Checking of goods on site by prior arrangement only.

15 We will make every effort to deliver and collect at the times requested by the hirer, however although removal will be promptly as possible, we cannot guarantee collection immediately after use from every venue at the same time. It is the hirers responsibility to ensure that the equipment is kept dry and in a secure place until collected.

16. We will endeavour to supply the specific items requested, however we reserve the right to substitute an appropriate alternative where necessary. All colours shown in our sale literature and swatch cards are only representative of the actual colour as shades may vary.

17 Goods will only be counted onsite at the specific request of the hirer to our office in advance. A named representative must be present to check the goods with our driver and countersign the collection note. Failing this all items will be counted and checked upon return to our premises and our decision as to losses/damages will be final. In the case of items being collected by a third party carrier they are not authorised to check the goods and our decision is final.